Frequently asked questions
What GeoTag does, what it costs and what happens to your photos.
What is GeoTag?
GeoTag.com puts your photos and videos on a map, where they were taken. Upload them and GeoTag reads the GPS from each file. Then group them into places, tag and filter them, fix a missing location, stamp coordinates onto them, and share or export them. On the Business plan a team works in one workspace and posts to Google Business Profile.
Who is GeoTag for?
Teams that document places: SEO and marketing agencies, home-service trades, real estate offices and builders, field crews and inspectors, and multi-location brands. And travelers who want their trips on a map. Larger organizations with custom needs can write to us about Enterprise.
Why is GeoTag invitation only? When can I sign up?
We are onboarding a small group of people before launch, so we can help each of them and fix what they run into. Write to hello@geotag.com with what you’d use GeoTag for and we’ll get back to you about an invite. Once GeoTag launches, anyone can sign up.
Is there a mobile app?
Yes, there are iPhone and Android apps. Uploads keep running when the screen locks, and photos keep their location once you allow the app to read it. GeoTag also runs in the browser on any computer or phone, and installs from there as a web app. Plans are bought and changed in the browser.
What file formats are supported?
Photos: JPEG, PNG, GIF, HEIC and WebP, up to 250 MB each. Videos: MP4, MOV, M4V and WebM, up to 3 GB each, with a length set by your plan. Processed photos can be saved as JPEG, WebP, PNG or HEIC, and processed videos as MP4.
Does GeoTag work offline?
No, it needs an internet connection. While it is open it syncs every 60 seconds, so changes from your team show up without reloading.
Which languages is GeoTag in?
GeoTag is in English.
Is there a free plan?
Yes, and it stays free: 1 GB of storage, up to 100 photos and videos and 100 places, with the map, GPS extraction, tags and filters, stamping, batch processing, share by link, ZIP and Google Earth export, and the API.
What’s the difference between Personal and Business?
Personal is for one person: Basic is $24 a year with 10 GB and 1,000 places, Plus is $8 a month or $80 a year with 100 GB and 10,000 places. Business is for teams, from 3 users, with 100 GB and 10,000 places per user. It adds contributor and editor roles, unlimited EXIF writing, original files kept untouched, stamps without GeoTag branding, Google Business Profile posting and hosting photos for your website.
How does Business pricing work?
Business is $100 per user per year ($8.33 per user per month, billed yearly) or $10 per user per month, billed monthly. The minimum is 3 users: $300 a year or $30 a month. Each user adds 100 GB and 10,000 places, so 3 users get 300 GB and 30,000 places. Viewers are free and take no seat.
How long can videos be?
10 seconds on Free, 60 seconds on Personal Basic, 5 minutes on Personal Plus and 30 minutes on Business. On every plan a video file can be up to 3 GB.
Can I cancel or get a refund?
Paid plans start with a 14-day free trial — cancel before it ends and you pay nothing. After it, your plan renews every month or year until you cancel. Cancel anytime in your account settings; you keep access until the end of the period you paid for. We don’t refund partial periods. Deleting your account ends a subscription at once, also without a refund. If you are a consumer in the EU or EEA, you can also withdraw within 14 days of your first payment: write to us and we refund it in full.
Can I change my plan later?
Yes, under Plan & billing in the browser. An upgrade applies straight away. A move to a cheaper plan takes effect at the end of the period you paid for. During the free trial a change either way applies at once, and nothing is charged until the trial ends.
How do payments work?
Payments run through Stripe’s affiliate Link, which acts as merchant of record: your card statement shows LINK.COM* GEOTAG, and receipts, invoices and any refund come from Link. Prices are in US dollars, and the payment page shows the total in your local currency before you pay. Buying for a company? Tick “I’m purchasing as a business” there and enter your VAT ID.
What is photo stamping?
Stamping writes text onto the image itself: GPS coordinates, date and time, and your own text. It works on videos too, where the stamp stays on screen for the whole clip. Every plan can stamp; on Business the stamp can leave off the GeoTag branding.
Can I write EXIF metadata into my photos?
Yes. When you process photos, GeoTag can write GPS coordinates, a description, keywords and the date into the processed copy you download; the photo stored in GeoTag stays as it is. Free and Personal plans can do this for 5 photos a day per workspace, Business without a limit. Stripping metadata doesn’t count.
How do I keep my location private when I share a photo?
Process the photo with Strip metadata to remove its GPS position, date and camera data, then download that copy and send or post it. Stripping doesn’t count against the daily EXIF limit. A share link is different: its page can show where and when the photo was taken, on a small map. You can turn a link off at any time.
How does batch processing work?
Select photos in the list, then geotag, tag, process, download or delete them together. Processing applies the same stamp, size, format and metadata settings to the whole selection. Batch processing is on every plan; on Free and Personal, each processed copy that keeps its metadata counts toward the daily EXIF limit.
How does posting to Google Business Profile work?
On Business, the workspace owner connects the Google account that manages your profiles and links each place to its profile. Then you post a photo with text and an optional button, now, scheduled or as an event; each post carries one photo. Google holds scheduled posts and publishes them. There is no limit on locations, and the owner chooses which members may post.
How do team roles work?
A viewer sees and downloads, and is free on every plan. A contributor adds items and edits their own; an editor adds and edits everything. The owner also handles members, billing and the Google connection. Contributor and editor roles come with Business, and each takes a seat.
Is there an API? Can I connect an AI assistant?
Yes, on every plan. Create personal API tokens under Settings → Security, read-only or read and write, for scripts and the command line. The same tokens connect AI assistants and other MCP clients to your workspace’s MCP endpoint. A token can never do more than your own role allows.
Where is my data stored?
GeoTag runs on Google Cloud. Your photos are private: the app shows them through signed links that expire, and nothing is public until you share a link or, on Business, host a photo or post it to Google Business Profile. GeoTag is made by Dokotec OÜ in Estonia, so EU data-protection law (GDPR) applies. Some of our service providers process data in the US; the privacy policy lists them.
What happens to my original files?
On Business, your uploaded files are kept untouched, in their original format. On the other plans each photo is kept as a full-resolution JPEG and each video as a web-optimized copy, with the metadata of the file you uploaded. Every plan also gets 10 sizes of each photo, from 25 px thumbnails to 2560 px, for browsing.
Can I take everything with me if I leave?
Yes. Download your photos and videos as ZIP files of up to 1,000 files or 4 GB each, and export your places as a KMZ file for Google Earth. Both work on every plan.
Still wondering if it fits your work?
Tell us what you photograph and where, and we’ll tell you whether GeoTag fits. GeoTag is invitation only before launch, so ask for your invite in the same email.