Delete your account
How to delete your GeoTag account, what happens, and what we keep.
In the app
In GeoTag — on the web at app.geotag.com or in the iPhone or Android app — open the account menu, then Settings → Account → Delete account. We email a 6-digit code to your account's address; entering it deletes the account.
Can't sign in?
Email support@geotag.com from your account's address. We delete it within 30 days.
Only some data?
Photos, videos, places and tags can each be deleted in the app without deleting your account.
- At once you are signed out everywhere, workspaces you own close for everyone in them — with their share links and published photos — any subscription ends without a refund for the rest of the period, and access to your Google Business Profile is withdrawn.
- For 14 days you can change your mind: sign in by the date in our email and your account comes back, on the Free plan. Published photos, the Google Business Profile connection and API tokens need setting up again.
- Then your account and your workspaces' photos, videos, places and tags are erased, and we email you a confirmation. What you added to other people's workspaces stays with them.
- A billing reference, if you ever subscribed: your customer ID at Stripe, our payment processor, and the dates your billing account opened and closed — no photos, no name, no email address. We keep it until the end of the seventh year after the erase, because Estonian accounting law requires it. Stripe keeps your invoices under its own legal obligations.
- Everything else — backups, server logs and copies of the emails we sent you — is gone within 90 days.
Questions: support@geotag.com · Privacy Policy. GeoTag is operated by Dokotec OÜ, Sepapaja 6, 15551 Tallinn, Estonia.